“Being deliberate and intentional about disability inclusivity is important everywhere. And it is of critical importance here, where our mission is to drive connection and belonging. Those who use our listings may be doing so for business travel, or they may be reuniting with friends and family. The homes where they stay should be an accelerator for connection– open and inviting for travelers of all abilities. And that’s not all. Those who come to our platform should be able to navigate comfortably and find listings that meet their needs. Product and platform both should lead with inclusivity.”

“Our disaster team has typically funded relief workers who are the first persons deploying to impacted areas to offer support– and to get us ground truth about what is happening. Are structures safe? Habitable? Are the areas where there are properties accessible? Is there clean water available? Is there a food source that people can access? Is the power on? These are really important questions we need answers to that inform our decision-making as to what kind of support we can offer.”

“I set out the call, but you carried it forward and amplified our central efforts in your organizations… Those efforts have reverberated in the ability of our people to focus, create, work hard and deliver value to our hosts and guests and the communities from which they hail. We have much to be proud of.“

“It is with a deep sense of gratitude and fondness that I share my latest news with you. After seven and a half years here, I’ve decided to move on to my next adventure. Working at this company has changed my life for the better– and working alongside your wonderful community has enriched me as a parent and a professional.”

“Given your respective roles and success, you both have a platform to make a difference. How do you leverage that, and how important is it to be intentional in that aspect of your career and profile?”